A multi-platform support system that helps users notice, record, and reflect on microaggressions in daily life.
Interactive & Industrial Design
Overview
Easee is an interactive ecosystem that helps users notice, reflect on, and respond to microaggressions in everyday life.
Microaggressions are subtle, often unintentional remarks or behaviors that cause emotional discomfort or exclusion, such as offhand comments, dismissive tones, or awkward silences…
Combining a wearable device with a mobile/web platform, the system enables quick incident logging, AI-powered insight, and guided reflection. From private tracking to shared stories, Easee supports emotional awareness without overwhelming the user, offering a thoughtful, cross-platform experience rooted in empathy, systems thinking, and inclusive design.
ROLE
UI/UX Designer
Industrial Designer
SKILL
Figma
Rhino
Research
Background
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
Many people struggle to recognize, process, or respond to microaggressions in real-time, and existing support systems are often inadequate or inaccessible.
Research goals
Identify how users currently recognize and process microaggressions in daily life.
Understand the emotional and psychological impact of microaggressions on individuals.
Explore the coping strategies people use and their effectiveness
Determine the challenges users face in responding to microaggressions in different settings (e.g., workplace, social, public).
Investigate existing support systems and their limitations.
Identify what resources and tools users need to feel more empowered and supported.
Competitive Analysis
COMPONENTS
Competitive Research
Competitive Analysis for Easee
User Interviews
Key takeaways from Competitive Analysis
Design Decision
This analysis helped me identify three key needs: to notice, record, and process moments of microaggression. Instead of jumping to solutions, I focused on understanding these emotional gaps. This became the basis for the user interviews, to explore how real people experience and respond to these subtle interactions.
Interview Key Findings
Participants often didn't know the term "microaggression"but recognized its effects,usually only in hindsight.
Experiences left lasting emotional effects like confusion, self-doubt, and overthinking.
Most chose silence or politeness to avoid conflict,while a few asserted boundaries;personality traits shaped these responses.
Participants wanted emotional validation and wished someone could speak up for them.
They hoped for a discreet, easy tool that supports recognition, journaling, and emotional relief-like a caring companion.
View Full Document
Design Decision
Through interviews, I found that many users didn’t recognize the term “microaggression” but clearly felt its emotional impact. These moments were often subtle, hard to name, and not always tied to race or identity. I began to redefine microaggressions as emotionally disruptive social interactions—moments that feel off, isolating, or invalidating, even if unintentional. This broader understanding led me to design not just for labeling harm, but for helping users notice, reflect, and emotionally recover from these everyday experiences.
Define
In response to the broadened understanding of microaggressions as everyday moments of discomfort, not limited to specific identities. Easee is designed to help users recognize these subtle experiences, reflect with clarity, and regain emotional agency.
By combining a wearable sensor with a supportive digital platform, the system offers real-time awareness, guided journaling, and personalized insights, empowering users to turn invisible tensions into actionable understanding.
Sitemap
User Flow
COMPONENTS
User Journey Map
Sitemap
User flow
User Persona
User Journey Map
Sitemap
User Flow
User Persona
Design Decision
Based on the user journey, I designed two distinct yet connected flows to reflect how people naturally interact with microaggressions over time:
Quick Capture Flow
For the moment something feels off, users need a fast, lightweight way to record what happened—without overthinking or breaking social context.
Reflect & Analyze Flow
Later, when users revisit the incident, they’re often seeking clarity or closure. This second flow guides them through emotional insights, repeated patterns, and personalized strategies.
Design
I started the design process by sketching some possible homepage layouts.I explored various ways to organize the content and structure.This helped me figure out what the other page's layouts would be.
Mid-fidelity Wireframes
I designed wireframes that would assist in completing the following tasks:
Quick incident check in.
Recorded incident review and analysis.
COMPONENTS
Mid-fi Sketches
Branding
UI Kit
Low-fidelity sketches
Mid-fidelity wireframes
Challenge:
In the early version, the Quick Incident Check in was designed as a pop-up window.
However, user feedback revealed that this interaction felt intrusive, especially when users entered the dashboard to browse past records or trends rather than to log a new event. The pop-up was seen as disruptive, creating a sense of being “trapped” in a task they didn’t intend to perform.
Solution:
The design was revised to embed the check in module at the top of the dashboard.
This anchored placement allows users to open it only when needed while still viewing the rest of the page. The solution preserves context, reduces friction, and gives users more autonomy in how they engage with the system.
Before
This page summarizes what you entered during your Quick Check-In. Confirm the details before we move on to personalized analysis and support.
After
Branding
High-fidelity Wireframes
Homepage
The logo comes from the letters in Easee, echoing the sound of “easy.” It expresses the idea that microaggressions, once clearly seen, become easier to process. It also carries the quiet hope that life can feel lighter, and everyone has the potential to heal and grow.
The brand uses a color palette inspired by spring, evoking the feeling of Easter with a sense of renewal, clarity, and gentle growth. This reflects Easee’s intention to create a warm and approachable space for emotional awareness and personal development.
Easee UI Kit
Recorded incidents
Mobile version
Low-fi Sketches
Incident Check-in question cards
Incident Analysis
Web version
Test
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
Many people struggle to recognize, process, or respond to microaggressions in real-time, and existing support systems are often inadequate or inaccessible.
Task 1: Get an Branding
TASK INSTRUCTIONS
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
TASK NOTES
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
Task 2: Get an Branding
TASK INSTRUCTIONS
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
TASK NOTES
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
TASK COMPLETION RATE
100%
TASK COMPLETION RATE
100%
Iterations
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
Problem:
Microaggressions are subtle, often unintentional comments or behaviors that reinforce
Solution:
Problem:
Microaggressions are subtle, often unintentional comments or behaviors that reinforce
Solution:
Microaggressions are subtle, often unintentional comments.
Microaggressions are subtle, often unintentional comments.
What I learned
Microaggressions are subtle, often unintentional comments or behaviors that reinforce stereotypes or biases, impacting individuals emotionally and socially. While these interactions may seem minor, they can accumulate over time, leading to stress, self-doubt, and isolation.
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