Citygaggle User Research weijia . Citygaggle User Research weijia .

💡POV & HMW

How might we help newcomers feel at home?

1.When applying to or arriving in a new country, a clear and visible guide to the process and experience can eliminate many of the unknowns.

● HMW create a comprehensive, step-by-step guide for international students to navigate the application and arrival process ( but already have similar product) ( but lack of Guidance platforms in areas other than applications )

● HMW involve current international students in creating resources that reflect real-life experiences and challenges

● HMW design an easily accessible digital platform that provides all necessary information for new international students

● HMW ensure that the guide is available in multiple languages to cater to diverse student backgrounds

2.International students always experiencing homesickness and social isolation, forming close friendships and maintaining their mental health in a new country is hard.

● HMW creating a platform to collect ideas from different international students to make them feel that they are not alone

● HMW establishment of skills exchange platforms, hobby groups to promote the integration of international and local students

● HMW provide access to counseling services that understand and address the unique challenges of homesickness and social isolation ( mental health platform)

3.As international students facing rigorous academic demands but not familiar with academic requirements, they often encounter difficulties with language barriers, understanding academic jargon, and adapting to different teaching styles.

● HMW have platform that peer mentorship programs where experienced students can help newcomers navigate academic challenges

● HMW provide workshops focused on understanding academic jargon and improving language skills

● HMW integrate language support services within academic departments to assist with coursework and comprehension

4.As international students dealing with language barriers, their confidence and academic performance can be significantly affected by their ability to communicate and understand the local language.

● HMWset up language exchange programs where students can practice speaking with native speakers in a low-pressure environment

● HMW use technology to provide real-time language translation and support tools for students during lectures and discussions

● HMW have some interesting ways to help them understand local culture, law, life facilities meanwhile practice using local language?

5.As international students managing the complexities of visa and immigration requirements, international students need clear guidance and assistance with these processes.

● HMW create a centralized online resource that provides up-to-date information on visa and immigration requirements

● HMW develop partnerships with immigration lawyers to provide free or low-cost legal advice to students

6. Understanding and adapting to these differences is crucial for their successful integration and comfort in the new environment.

● HMW provide mentorship programs that pair international students with local students to ease cultural adaptation

● HMW organize regular social events that allow international students to experience local culture first-hand

● HMW create online cultural sensitivity training modules for international students

7.International students navigating financial challenges and high living costs, effective financial management is essential to ensure they can cover their expenses and focus on their studies.

● HMW create budgeting tools and resources to help students manage their finances effectively

● HMW provide information on part-time job opportunities and work-study programs available to international students

8.Integration into a new country where many of the resources of life are unfamiliar.

● HMW develop a comprehensive guide to local resources and services available to international students

● HMW create an app that connects international students with local services and resources based on their needs

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